Frequently Asked Questions

Everything you need to know about your Jaded London order.

How can I track my order?

Once your order has shipped, you will receive an email containing a tracking link. You can also view your order status by logging into your account on our website.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, swimwear and jewelry cannot be returned if the seal is broken.

Do you ship internationally?

Yes, Jaded London ships worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.

How do I find the right size?

Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for our oversized fits or checking the specific garment measurements provided.

What payment methods do you accept?

We accept all major credit cards, PayPal, and buy-now-pay-later options including Klarna and Afterpay, depending on your region.

Are your items restocked?

Many of our core pieces are restocked regularly. We recommend signing up for 'Back in Stock' notifications on the specific product page to be alerted immediately when your size returns.